Exciting Refresh on the Way!

Stay Tuned for Our Newly Renovated Rooms, Coming Soon!

Our Commitment to Your Comfort

As we upgrade our hotel for your enhanced future stays, we’re committed to ensuring your comfort. We’re taking careful measures to minimize disruptions, actively working to assign rooms away from the renovation activities whenever possible.

On the off chance you experience any noise or increased activity, we sincerely apologize for the inconvenience. Please let our guest services team know—we’re here to promptly accommodate your needs with a quieter space or offer flexible booking options.

Thank you for your understanding and support during this exciting time of improvement.

Modern hotel lobby interior with a reception desk, where a woman in a vibrant orange dress is talking to a male attendant. The lobby is decorated with a large woven tapestry, wooden beams, and chic pendant lights.

Crafting Our Future

Renovation Timeline

Join us at Banff Park Lodge as we commence a grand transformation, beginning March 14, 2024. 

Over the next two years, our vision is to craft a sanctuary of sophistication and solace, starting with our guest rooms. We vow to uphold your peace and comfort meticulously, scheduling work in a manner that promises you the utmost tranquility during your stay. Rest assured, we plan to observe quiet periods, ensuring restful nights and serene days.

Before After
Before After

Areas Undergoing Renewal

The Cascade Wing with 110 rooms was the starting point of our renovation, with 78 rooms now completed. Fully renovated room categories are Lodge Suites and Superior King Rooms with Daybed. We’ve crafted welcoming and refined spaces for your comfort and enjoyment. Following a thoughtful interlude during the summer months to ensure a quiet stay during the busiest season, we will commence the next phase with the rest of the rooms in Cascade Wing and all of Rundle Wing, starting on October 2, 2024. Our goal is to have all guest rooms refreshed and updated by April 1, 2025.

Each step of this transformation is designed to enhance the quality and comfort of your stay, from the guest rooms to the common areas and dining venues, ensuring a seamless continuation of our standard of excellence.

Anticipating the Benefits

The horizon of Banff Park Lodge is beaming with promise. Envision yourself stepping into an array of newly revitalized spaces, where contemporary elegance meets comfort. From the moment you arrive, the improvements will be noticeable — each room thoughtfully redesigned to create a harmonious balance of style and relaxation. Indulge in our enhanced amenities, which will include state-of-the-art features and bespoke touches that cater to the needs of the modern traveler.

These upgrades form just part of our comprehensive enhancements, all meticulously crafted to heighten your stay, ensuring every moment at Banff Park Lodge is one to remember. With these advancements, we’re not just transforming spaces — we’re elevating the entire guest experience.

Before After

Essential Information

Yes, our hotel will remain open and fully operational during the renovation period. We’re dedicated to ensuring a comfortable stay with minimal disruption.

Renovations are currently paused. After October 2, 2024, hours of work will be from 8:30 AM to 5:00 PM, to ensure your evenings are peaceful.

After October 2, 2024, some construction noise is expected during work hours, but we are taking extensive measures to reduce any potential disturbance.

Absolutely, we will make every effort to accommodate your room location preferences. Please indicate your request when booking.

Access to some rooms after October 2, 2024 will be through outside with no elevator access. We are finalizing plans with the construction planning team to minimize inconvenience to our guests and all affected guests will receive email communication outlining access to their room. Our team is available 24/7 and happy to help all guests with their luggage. We anticipate that all other amenities will remain available, with any closures clearly communicated well in advance of your arrival.

While parking and hotel access generally remain unchanged during the renovations, we’d like to highlight that our oversized vehicle parking will be very limited. Due to the presence of construction vehicles, we cannot guarantee that oversized parking spots will always be available. We recommend planning your visit accordingly to ensure a smooth experience. 

Should there be any temporary changes to access or parking for regular-sized vehicles, these will be clearly signposted around the property and communicated to you through our channels. We appreciate your understanding and cooperation during this period.

The safety of our guests and staff is our highest priority. All renovation work is sectioned off and carried out in strict adherence to safety protocols.

All our health and wellness facilities, including the spa and gym, will continue to operate as usual, with any changes to be communicated in advance.

We offer flexible booking options. Please contact our reservations team to discuss any changes or cancellations at 1.800.661.9266.

Check-in and check-out procedures will not be affected by the renovations. Any temporary changes will be clearly communicated.

Our dining facilities will continue to operate, with any renovation-related changes happening in phases to avoid disruption.

Room service will be available, providing the same quality and service as always.

The renovations are aimed at modernizing our facilities and providing enhanced comfort, technology, and design for your future visits.

Below is the tentative schedule detailing which rooms are under renovation and their respective dates. Dates and areas of renovation are subject to change.

Cascade Wing

Rundle Wing

Always at Your Service

Your comfort and satisfaction are the cornerstones of our service. Our Guest Relations team is on standby, ready to assist you with any inquiries or special requests. Whether you need more information about our ongoing renovations or have specific needs during your stay, we are here to ensure your experience is seamless and memorable.

Smiling African American construction worker in a plaid shirt, safety helmet, and orange reflective vest holding a toolbox and giving a thumbs-up.