Director of Food and Beverage

Seeking Director of Food & Beverage.

This is a full-time, permanent position. Wage from $85,000.00 per year, negotiable based on experience. We are looking for an immediate start.

Calling all food fanatics, culinary masterminds, and beverage wizards! If you’ve ever dreamed of orchestrating culinary magic in the heart of the Rockies, this job might be the golden (or in this case, gourmet) ticket you’ve been waiting for.

What’s in It for You?

• Competitive Compensation: (Let’s just say you’ll dine fine on and off the clock)
• Full Benefits Package: Because we care about our team’s health and happiness as much as we do about our guests’.
• Comfortable Staff Accommodations: Mountain views, comfort – just the kind of place a food-and-beverage genius deserves.

About You

You’re not just someone who “likes food and drinks.” No, you’re the type who knows the difference between umami and unami, who dreams in flavor profiles and plate presentations, and whose creativity and business acumen are as sharp as your chef’s knife. You are:

• A culinary curator who can whip up innovative food concepts just as easily as you handle complex budgets.
• Orchestrate Wine Masterpieces: Work with bartenders, and leaders to design menus and wine pairings that elevate the dining experience and leave guests raving.
• A hospitality visionary with a knack for guest satisfaction and operational excellence – think of yourself as Banff’s ultimate taste-maker.
• A motivational maestro, inspiring your team to bring their best with a spoonful of passion, a dash of humor, and a whole lot of vision.

What You’ll Do

Essentially, you’ll be the Captain of Banff’s Flavor Universe, steering the ship through our bustling restaurants, lounges, and event spaces. Here’s a taste of what that means:

• Orchestrate Culinary Masterpieces: Work with our team of chefs and bartenders to design menus that pair perfectly with Banff’s mountain vibes.
• Drive F&B Innovation: From creating unforgettable dining experiences to implementing sustainable sourcing, you’ll set the pace for everything fresh, exciting, and delicious.
• Lead & Inspire a Rockstar Team: Whether it’s overseeing recruitment, training, or staff shenanigans, you’ll cultivate an environment where people love to work almost as much as they love to eat.
• Run a Tight Ship: You’re an expert at balancing costs, managing inventory, and making guests think you’ve got a magic food portal to make those dream dishes appear.

Why Us?

When you’re not crafting Banff’s next culinary sensation, you’ll have front-row access to nature’s playground right outside your door. On your days off, hit the slopes, hike the trails, or simply kick back in Banff’s most scenic backyard.

POSITION OVERVIEW

The Banff Park Lodge Hotel & Conference Centre is seeking a dynamic, experienced, and results-oriented Director of Food & Beverage (F&B) to oversee all aspects of the food and beverage operations within the property. The Director of F&B will be responsible for managing a diverse range of services, including a banquet and catering department, an all-day dining room, a fine dining Italian restaurant, and a variety of special events, and “coming soon” anew lobby Lounge and Bistro. This leadership role demands a strategic thinker with excellent operational skills, a passion for culinary excellence, and a strong commitment to guest satisfaction. We offer a very competitive renumeration with full employee benefits and a variety of first class housing options.

Key Responsibilities:

1. Operational Oversight:

• Lead and manage a team of Managers and Supervisors with daily operations of the Food & Beverage departments, ensuring consistency, quality, and efficiency across all outlets.
• Oversee all F&B services, including banquet operations, catering for conferences and events, the all-day dining room, the fine dining Italian restaurant, and seasonal or special event dining experiences.
• Maintain an exceptional level of cleanliness, organization, and safety in all dining and kitchen areas in combination with the Executive Chef.
• Ensure smooth operations during high-volume periods and special events, including coordinating with other hotel departments for seamless service delivery.

2. Team Leadership & Development:

• In combination with Human Resources, hire, train, and mentor a team of F&B managers, supervisors, servers, and support staff.
• Foster a positive and collaborative work environment that promotes teamwork, high performance, and professional growth.
• Conduct performance evaluations, provide constructive feedback, and develop succession plans for key positions within the department.
• Manage staffing levels effectively to meet operational needs and budget targets, while ensuring quality service is maintained at all times.

3. Financial Management & Budgeting:

• Guide and manage annual F&B department budgets, including cost control measures, revenue targets, and expense management.
• Monitor F&B financial performance, ensuring targets for revenue, profitability, and cost of goods sold (COGS) are met.
• Analyze operational costs and implement corrective measures as necessary to maximize profitability without compromising quality.
• Approve inventory orders, monitor stock levels, and ensure compliance with waste reduction initiatives.

4. Guest Satisfaction & Quality Control:

• Ensure a consistent and exceptional guest experience across all F&B outlets, with a strong focus on service quality and culinary standards.
• Address guest feedback, complaints, or concerns promptly and effectively to ensure high levels of guest satisfaction.
• Collaborate with the culinary team to innovate and refresh menus, ensuring that offerings are in line with current trends and guest preferences.
• Ensure adherence to all health, safety, and sanitation standards, while maintaining exceptional quality control in food preparation, presentation, and service.

5. Event Planning & Coordination:

• Oversee and support the planning and execution of special events, large-scale conferences, and banquets, ensuring seamless service delivery.
• Collaborate with the Sales & Marketing team to coordinate and tailor F&B offerings for groups, conferences, and special events.
• Work with clients and event organizers to customize menus, beverage packages, and service styles based on their specific needs and preferences.

6. Collaboration with Other Departments:

• Partner closely with the Front Office, Sales, Commercial Strategy, and Housekeeping teams to ensure that all F&B services are aligned with the overall guest experience and business objectives.
• Coordinate with the Executive Chef and kitchen staff to ensure smooth operations between the kitchen and service staff.

Required Qualifications & Experience:

• Extensive knowledge of food and beverage operations, including banquet, catering, fine dining, and all-day dining services.
• Strong financial acumen with experience managing budgets, P&Ls, and cost control initiatives.
• Excellent leadership skills with the ability to manage, motivate, and develop teams.
• Exceptional guest service skills, with a commitment to maintaining high service standards.
• Experience in special event planning and execution, particularly in a hospitality or conference setting.
• Strong organizational skills and the ability to work effectively in a fast-paced, high-pressure environment.
• A solid understanding of local and provincial health and safety regulations and food safety standards.
• Fluent in English (written and verbal); French is an asset.

Preferred Qualifications:

• Proven experience (5+ years) as a Director of Food & Beverage or in a senior leadership role within a hotel, resort, or conference center environment.
• Post-secondary degree or diploma in Hospitality Management, Culinary Arts, or related field.
• Experience in fine dining or Italian cuisine.
• Knowledge of POS systems, inventory management software, and other industry-related technologies.

Key Personal Attributes:

• Strong leadership presence with excellent communication and interpersonal skills.
• Strategic thinking with a hands-on approach to problem-solving.
• Ability to remain calm and make decisions under pressure.
• A passion for delivering exceptional guest experiences and high-quality food & beverage service.
• A deep appreciation for Banff’s unique culture, natural surroundings, and hospitality environment.

Benefits:

• Competitive salary and performance-based incentives.
• Health and dental benefits along with other health and wellness incentives.
• Employee discounts at hotel restaurants and on room bookings.
• Opportunities for career growth and professional development.
• A dynamic and rewarding work environment in one of Canada’s most iconic destinations.

About Banff Park Lodge:

Located in the heart of Banff National Park, the Banff Park Lodge Hotel & Conference Centre is renowned for offering a blend of luxury, comfort, and nature’s beauty. With a wide range of dining options, meeting spaces, and world-class amenities, the Lodge caters to both leisure and business guests, making it a premier destination for visitors to the Canadian Rockies.

We are proudly committed to creating an inclusive, safe, and equal work environment for all. We understand the importance of having a diverse team. We wish success for all staff members both inside and outside of work. We do not tolerate any form of discrimination, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other. We are happy to consider accessibility assistance to applicants upon request. Please submit accommodation requests to hradmin@banffparklodge.com and title “”APPLICATION ASSISTANCE REQUEST”. We thank all candidates for their application.

How to Apply:

Forget the usual cover letter – we want the sauce. Tell us what makes you tick, show us how you’d put your creative stamp on Banff’s food and beverage scene, and maybe throw in a fun fact about your favorite flavor combo.

Apply today to bring your appetite, ambition, and creativity to the Banff Park Lodge & Conference Centre. We’re ready when you are – your culinary playground awaits!

Send your expression of interest and resume to Savanna Yeager at syeager@banffparklodge.com.

Only successful candidates will be contacts.

Thank you for your interest in working for our company.